Why Kent Companies Are Switching IT to Munio – Award Successful IT Assist Kent | Cyber Safety Consultants – Cyber Tech

Why Kent Companies Are Switching to Munio for IT Assist & Cybersecurity

Most small and medium-sized companies in Kent know that IT help and cybersecurity are important, however only a few really feel assured they’re getting both achieved correctly. You need your group to work with out fixed tech hiccups, you need your knowledge to be safe with out paying enterprise costs, and when one thing goes unsuitable, you need to communicate to somebody who is aware of what they’re doing. That’s not asking an excessive amount of. However for a lot of Kent Companies, it nonetheless appears like an excessive amount of to ask.

At Munio, we imagine your Kent Companies deserves IT and cybersecurity help that doesn’t sluggish you down, confuse you, or depart you uncovered. We exist to verify your expertise works for you—not in opposition to you—and we do it with out the delays, imprecise recommendation, or jargon most firms have grown used to.

Why Kent Companies Are Switching

We don’t simply declare to be responsive—we again it with outcomes. Our common response time in Q1 was simply 4 minutes and 17 seconds. Not an auto-reply, not a chatbot—an precise engineer, prepared to assist. We clear up 94.6% of tickets first time, and our purchasers see a median discount of 65–85% in recurring points inside three months of onboarding.

If you happen to’ve ever raised a ticket and waited hours or days for a reply, the frustration. If you happen to’ve needed to clarify the identical drawback greater than as soon as, or been instructed “it’s working tremendous on our finish” whereas your online business grinds to a halt, you’ve skilled the issue Munio was constructed to repair. We resolve points correctly the primary time. We don’t log and overlook, and we don’t conceal behind service-level agreements. We clear up the difficulty, we clarify it clearly, and we forestall it from coming again.

Cybersecurity isn’t one thing you bolt on. It’s inbuilt. Munio is likely one of the few UK suppliers that bakes enterprise-grade cybersecurity into each settlement—with out the necessity for bolt-ons or extra contracts. We provide real-time EDR safety, 24/7 SOC monitoring, phishing simulations, breach response, and coverage management as normal. Our cybersecurity providers have helped purchasers cut back cyber insurance coverage premiums and cross audits they beforehand failed.

Our Compliance & Governance Toolkit is designed particularly for small and mid-sized companies that want to satisfy Cyber Necessities, GDPR, ISO27001 or insurance coverage necessities with out hiring a compliance officer or drowning in complexity. It consists of insurance policies, coaching, breach response guides, a dwell dashboard, and professional check-ins each quarter. No fluff. No jargon. Simply structured, trackable proof that your online business takes cybersecurity significantly.

Actual outcomes matter. Right here’s what our purchasers say:

“We’d been scuffling with recurring IT points for years. Munio took over, and inside the first month our ticket quantity dropped by over 80%. They fastened issues correctly and gave us again management.” — Director, Manufacturing Agency in Kent

“We would have liked Cyber Necessities for a brand new consumer contract. Munio walked us by way of each step, helped repair the gaps, and we handed first time. Their strategy is refreshingly clear and sensible.” — COO, Logistics Firm

“I used to dread coping with IT. With Munio, it’s simply straightforward. We e mail or name, and somebody useful picks up. No layers, no nonsense, simply precise help.” — Director PA – Care House

“We switched to Munio following service and billing points with our earlier IT help firm, just below 2 years in the past. The expertise thus far has been like a breath of recent air and we’re delighted to have the Munio group ‘on our facet’ protecting us protected and serving to with varied IT help queries. Following a latest Cybersecurity episode, we skilled firsthand how rapidly and effectively the group step in and supply very important help when wanted. We might extremely suggest Munio to any firm on the lookout for a genuinely dependable IT help firm that can maintain you protected from Cybersecurity points”. – Managing Director – Finance

We constructed Munio as a result of we have been bored with watching UK companies accept common help. Bored with sluggish responses. Bored with outsourced helplines. Bored with cyber bolt-ons that tick containers however don’t forestall breaches. Munio is totally different—as a result of it needed to be.

We help rising companies which have outgrown “adequate” help. Corporations dealing with greater compliance calls for. Enterprise homeowners who’ve had one breach too many or one missed tender too late. We carry construction, accountability, and native experience. We transfer quick, repair correctly, and construct cyber maturity into every part we do.

Kent companies are switching.  Begin with our 60-second Cyber & IT Danger Quiz. No jargon. No strain. Simply readability. It’s the quickest approach to see the place you stand—and the way significantly better issues may very well be.

You don’t should be technical to grasp the place your threat is. You simply want somebody who can present you. That’s what we do.

Munio is constructed for companies which have outgrown ‘adequate’ IT help.

Common response time: 4m 17s